AI and Chatbots: Understanding ChatGPT and its Applications
The field of chatbots and artificial intelligence (AI) is rapidly evolving and the integration of emerging technologies like AI and blockchain are revolutionising the way chatbots are designed, developed and deployed.
In this course, participants will be introduced to the latest advancements in chatbots and AI, including the design and development of chatbots, their integration with decentralised platforms, and the deployment and maintenance of these systems. Through a combination of case studies and hands-on exercises, participants will gain an understanding of the basics of AI and chatbots, as well as the more advanced concepts such as natural language processing, ChatGPT, chatbot development, deployment and optimisation, and the applications of AI and chatbots in various industries. By the end of the module, participants would have gained a solid understanding of AI and Chatbots and how they can be leveraged in various applications.
At the end of the 2-days course, participants will be able to:
- Gain an overview of chatbots, AI in different industries and their correlation to blockchain and decentralised technologies
- Gain an understanding of designing and developing chatbots and training and testing chatbots – prototyping
- Understand the concepts of personalisation and context-awareness in chatbots and ChatGPT
- Understand the process of integrating chatbots and monitoring and maintaining chatbots for improvements
- Identify the synergy between Web 3.0, chatbots and AI, i.e., decentralisation and AI-powered chatbots; personalisation and privacy in chatbots; integration in Web 3.0
WHO SHOULD ATTEND
- Individuals interested in understanding more about AI, chatbots and ChatGPT
- Professionals and organisations exploring the potential applications of chatbots and AI and learning more about blockchain and Web 3.0
- SMEs businesses and organisations who are keen to explore and apply chatbots and AI in their daily business functions
Course Duration
- 2-Days: 9 am to 5 pm
Course Fees
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SGD 254.00* (*after max funding from SkillsFuture Singapore)
Whye Loon is the Director of the Data, AI & Research team at SP Group, responsible for shaping the data and AI strategy. With over 20 years of experience in advanced analytics and machine learning research, he has published in top-ranked computer science and AI-related journals and served as a manuscript reviewer for IEEE publications. His research interests encompass brain-inspired computing, computational intelligence, machine learning, and data mining. Whye Loon has an extensive background in computer engineering and computational intelligence, holding a bachelor’s degree and a doctoral degree from Nanyang Technological University (NTU) and a Master of Science in Financial Engineering from the National University of Singapore (NUS). Currently he is teaching an undergraduate marketing analytics course at NUS and serving as an Associate Faculty with the School of Business at the Singapore University of Social Sciences (SUSS) since 2011.
Sample SMU Academy Certificate
Steve Nunez is technologist-turned-executive working as a management consultant helping senior executives apply artificial intelligence in a practical, cost effective manner. Steve takes an incremental approach to A.I. adoption, emphasizing the organizational change required for analytics and A.I. to become part of the company DNA. Before moving to consulting, Steve led the professional services and technical pre-sales organizations in Asia Pacific for MapR, a ‘big data unicorn’ acquired by HP Enterprise. Whilst leading the field organization Steve’s clients included Toyota, Bank of China, Philips, Samsung and the government of India in their bio ID program. In addition to consulting, Steve is a technology editor & writer for InfoWorld magazine, and a frequent lecturer on AI topics and Large Language Model technology in Finance and Healthcare.
Sample SMU Academy Certificate
FAQ
How would I know if my registration is successful?
After registration, you will be directed to payment if 1) there are no pre-requisites documents needed 2) application is within T-60 days
*Additionally, all successfully registered participants will receive a confirmation email 7 calendar days before course commencement.
What happens if the course I enrolled in is cancelled/postponed?
1) For cancelled courses -> SMU will cancel the enrolment and refund nett fees received.
2) For postponed courses -> SMU will transfer participant to the following date, if the participant is unable to attend, SMU will withdraw and refund nett fees received.
How can I claim my SkillsFuture Credits (SFC)?
There is no need to submit any external claims for SFC, you can apply it directly during the payment stage of your registration
How does registration under company-sponsored work?
You will need your company’s HR/manager to create a corporate account with SMU and generate a unique link (expires 5 days before course commencement) for the selected course.
You can then register using this link. *You are also required to create an individual account with SMU via SingPass
How can I receive my certification?
You will receive an email (registered under SingPass) when your cert (.opencert format) is ready. You can view and access it via your Skills Passport on the SkillsFuture portal or SMU student portal (eteams).
When will my certificate be ready?
1) Self-sponsored -> From the 14th working day after the course completion date.
2) Company-sponsored -> Within 14 working days upon receipt of payment.
How do I retreive receipts for my payment?
Login to your student portal and click on ‘View Invoices/Receipts‘
When do I make payment?
You should be redirected to the payment page upon successful registration. Alternatively, you can login to the student portal > ‘Outstanding Payment’ to make payment for the course.
How do I withdraw from a course?
SMU Academy applies an administrative charge of S$109.00 (inclusive of GST) for each request to withdraw from a course. To submit your request, you will need to fill up the post-enrolment form. All requests must be submitted by the course end date, otherwise nett course fee will be charged and non-refundable.
What is the attendance policy for the courses?
Participants must attain a minimum of 75% attendance in order to be awarded a Certificate from the Singapore Management University.
