TechFin
Applications, Funding, Certificates

Frequently Asked Questions

How would I know if my registration is successful?

After registration, you will be directed to payment if there are no pre-requisites documents needed and application is within T-60 days.

*Additionally, all successfully registered participants will receive a confirmation email 7 calendar days before course commencement

What happens if the course I enrolled in is cancelled/postponed?

For cancelled courses: SMU will cancel the enrolment and refund nett fees received.

For postponed courses: SMU will transfer participant to the following date, if the participant is unable to attend, SMU will withdraw and refund nett fees received.

How can I claim my SkillsFuture Credits (SFC)?

There is no need to submit any external claims for SFC, you can apply it directly during the payment stage of your registration.

How does registration under company-sponsored work?

You will need your company's HR/manager to create a corporate account with SMU and generate a unique link (expires 5 days before course commencement) for the selected course.
You can then register using this link. *You are also required to create an individual account with SMU via SingPass.

How can I receive my certification?

You will receive an email (registered under SingPass) when your cert (.opencert format) is ready. You can view and access it via your Skills Passport on the SkillsFuture portal
or SMU student portal (eteams).

When will my certificate be ready?

Self-sponsored: From the 14th working day after the course completion date.

Company-sponsored: Within 14 working days upon receipt of payment.

How do I retreive receipts for my payment?

Login to your student portal and click on 'View Invoices/ Receipts'

When do I make payment?

You should be redirected to the payment page upon successful registration. Alternatively, you can login to the student portal: 'Outstanding Payment' to make payment for the course.

How do I withdraw from a course?

SMU Academy applies an administrative charge of S$109.00 (inclusive of GST) for each request to withdraw from a course. To submit your request, you will need to fill up the post-enrolment form.


All requests must be submitted by the course end date, otherwise nett course fee will be charged and non-refundable.

What is the attendance policy for the courses?

Participants must attain a minimum of 75% attendance in order to be awarded a Certificate from the Singapore Management University.

What to do if a popup says that you can't proceed with payment because of a 'pending transaction'

You may drop us a Whatsapp (+65 8860 4019) or email (hello@techfinconsulting.org) and we will assist you as soon as possible.

Sample

Certificate

Upon completing an advanced certificate course, you will receive a certificate of completion via email. This certificate will include your name, course details, and TechFin’s official logo, serving as proof of your achievement.

Moreover, when you complete two advanced certificates, you will be awarded a diploma certificate from Singapore Management University, recognizing your dedication and expertise in the field.

Ready to

Gain In-Demand
Skills?

Courses

This website stores cookies on your computer. Cookie Policy